As good as new russel hobbs 3 tier chocolate fountain used once and is in a mint condition has been cleaned and disinfected may require a clean before use. good for parties, girly nights in or just general use with kids or for buisness purposes. It is easy to use and instructions are provided. Box has seen better days but is still in tact. Easy storage and has stainless steel heated basin. It has a heat and fountain settings. Collection or postage. please contact me for information.