Frequently Asked Questions

CAN I ADD PHOTOS TO MY LISTING?

Photographs of your products are encouraged on the Buy Swap Sell site. The site has upload software built in but the pictures are limited in file size to 1MB, Jpeg or Gif are our preferred formats. If you attempt to upload a larger image or an image in an alternative format the Buy Swap Sell system will not accept it.

DOES IT COST ANYTHING TO REGISTER WITH BUY SWAP SELL?

No, it is currently free to register with Buy Swap Sell. This includes registration, adding listings and posting to the forum. Listing your product as a “featured product” does incur an additional cost.

WHO CAN SEE MY INFORMATION ON BUY SWAP SELL?

A person who views the site can see any item you have listed and forum post you may have made. We recommend that you do not enter your address or telephone details anywhere on your listings or posts.

I’D LIKE MY LISTING TO BE FEATURED ON THE HOMEPAGE, HOW DO I DO THAT?

Click on “your account” (top right) once you’ve registered and logged in and then “manage listings”. Select “featured listing” for the listing you wish to promote as a featured product and click on the Paypal logo to pay for your featured listing.

SOMEONE HAS OFFERED ME A PRICE OR A SWAP FOR MY ITEM, HOW DO I ARRANGE THE SALE?

You will be emailed with details of the offer which you can accept or decline. Once you've accepted the offer you will be emailed their contact details. Contact them directly using the contact details emailed to you when they made the offer and arrange the sale or swap between you.

HOW DO I PUT IN A REQUEST FOR AN ITEM TO BE LISTED?

Once you’ve registered and logged in (top right), click on the “wanted” button at the top of the page and then click “add listing” and complete the form with details of the item you wish to buy or swap.

HOW DO I LIST MY ITEM?

Once you’ve registered and logged in (top right), whether you want to list an item for to swap or sell click on the relevant links at the top of the page and then click on “Add listing” and fill in your product details.

HOW DO I ARRANGE TO BUY AN ITEM?

Once you’ve registered and logged in (top right), click on the item you wish to buy and then click the “make an offer” button. Enter the amount you wish to offer and an email will be sent to the owner of the item who will be able to accept or decline the offer. If they accept they’ll receive an email with your contact details. They’ll contact you to arrange the sale.

HOW DO I ARRANGE TO SWAP AN ITEM?

Once you’ve registered and logged in (top right), click on the item you wish to arrange a swap for. Then you need to click on the “make an offer” button and type in the item you wish to offer as a swap or the price you are willing to pay. An email will then to be sent to the owner of the item with your contact details. They’ll contact you to arrange the swap.

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